Privacy Policy
Effective Date: July 2, 2026
TradesMatrix ("we", "our", "us") operates the TradesMatrix mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, where it is stored, and the choices and rights you have. By using the App, you agree to the practices described in this policy.
1. Information We Collect
a. Account Information
- Name
- Email address
- Phone number (if you sign up or verify via OTP)
b. Trading & Journal Data
- Trade entries, exits, notes, tags, screenshots, and strategy details you add to your journal
- Imported/exported trade history files (e.g., CSV imports from brokers)
- Calculator inputs (position sizing, risk-reward, and similar tools)
This data is stored locally on your device using an on-device SQLite database. We do not upload, sync, or have access to your trade journal contents unless you explicitly export or share a file yourself (for example, via email or a file-sharing app you choose).
c. Biometric Authentication
If you enable fingerprint or face unlock, authentication is handled entirely by your device's operating system and secure hardware (e.g., Android BiometricPrompt / Keystore). We never receive, see, transmit, or store your raw biometric data. Only a success/failure result is passed to the App.
d. Subscription & Payment Data
Subscriptions (Basic, Pro, Elite) are processed through Google Play Billing. We do not collect or store your card or payment details — Google handles all payment processing according to its own privacy policy. We may receive limited, non-sensitive purchase confirmation data (e.g., plan tier, purchase token, renewal status) to unlock the correct features in your account.
e. Usage & Device Data
- Device model, OS version, and app version
- Crash logs and diagnostic/performance data
- General usage patterns (e.g., features used, screens viewed) to improve the App
f. Advertising Data
If you use the free/ad-supported tier, we use Google AdMob to display ads. AdMob may collect device identifiers (such as the Android Advertising ID), approximate location, and usage data to serve and measure ads, including personalized ads where permitted. You can control ad personalization through your device's Google Ads Settings, and Play Store rules require AdMob to honor those choices.
2. How We Use Your Information
- Provide and maintain core app functionality (trade tracking, journaling, calculators, analytics)
- Authenticate your account and secure access to the App
- Process and validate subscription purchases and unlock plan-gated features
- Improve app performance, fix bugs, and diagnose crashes
- Serve advertising (free tier only) and measure ad performance
- Send important service updates (e.g., security notices, policy changes)
3. Data Storage & Retention
- Your trade journal, notes, and calculator history are stored locally on your device and are not automatically backed up to our servers.
- If your device includes the App in its OS-level backup (e.g., Android Auto Backup), a copy may be stored in your personal Google account backup, which we do not have access to.
- Account information (name, email, phone, subscription status) is stored on secure servers for as long as your account remains active.
- Uninstalling the App or clearing app data will permanently delete your local trade journal unless you have exported a backup.
- We retain account information for as long as necessary to provide the Service or comply with legal obligations, after which it is deleted or anonymized.
4. Third-Party Services
We use the following trusted third-party services, each governed by their own privacy policy:
- Google AdMob — advertising (free tier)
- Google Play Billing — subscription payment processing
- Analytics/crash reporting providers — app stability and performance monitoring
These providers may collect limited technical information (such as device identifiers or IP address) directly, independent of us. We do not control and are not responsible for their data practices beyond what is disclosed here.
5. Data Sharing & Marketing
- We do not sell your personal information or trading data to anyone, ever.
- We do not share your trade journal contents with any third party, since we do not have access to it in the first place.
- We may share basic contact information (email/phone) for marketing purposes only with your explicit consent, and you may opt out at any time.
- We may disclose limited account information if required by law, to enforce our Terms, to prevent fraud, or to protect the rights, property, or safety of TradesMatrix, our users, or the public.
6. Data Security
- All communication between the App and our servers (for account/subscription functions) is encrypted using TLS.
- Passwords, if used, are hashed and cannot be decrypted by us or our staff.
- Biometric unlock relies on your device's secure hardware and never touches our servers.
- Local trade data benefits from your device's own OS-level storage protections (e.g., app sandboxing, device lock screen).
- We conduct periodic reviews of our security practices and apply software patches promptly.
No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your device and account credentials secure.
7. Your Rights & Control
You have the right to:
- Access, export, or delete your local trade journal at any time directly within the App
- Update or correct your account information
- Request deletion of your account and associated server-side data
- Withdraw consent for marketing communications or personalized ads
How to Request Account Deletion
To delete your TradesMatrix account and all associated server-side data (email address, sign-in credentials, and analytics identifiers):
- Email tradesmatrixofficial@gmail.com with the subject line "Account Deletion Request"
- Send this from the email address associated with your account
- We will process your request within 7 business days and confirm by email once complete
What gets deleted: Your account email, sign-in credentials, and any analytics identifiers tied to your account.
What is not affected: Your trade journal, notes, and calculator history are stored locally on your device only — deleting your account does not touch this data. To remove it, uninstall the App or clear app data directly on your device.
If you are located in the European Economic Area (EEA), UK, or California, you may have additional rights under GDPR or the CCPA/CPRA, including the right to data portability and the right to lodge a complaint with a supervisory authority. Contact us to exercise these rights.
8. International Data Transfers
If you use the App outside of our primary operating region, your account information may be transferred to and processed in a country with different data protection laws than your own. We take reasonable steps to ensure such transfers comply with applicable law.
9. Children's Privacy
TradesMatrix is not intended for, and we do not knowingly collect personal information from, anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can remove it.
10. Disclaimer
TradesMatrix is a trade tracking, journaling, and analytics tool provided for educational and informational purposes only. It does not provide financial, investment, or trading advice, and nothing in the App should be construed as a recommendation to buy, sell, or hold any security or financial instrument.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the App or email prior to the change becoming effective, and update the "Effective Date" above. Continued use of the App after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy or your data, contact us at:
📧 support@tradesmatrix.com